Privacy Policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Zarab.co . The user further consents that the terms and contents of such Privacy Policy are acceptable to user.

Limited User:

The User agrees and undertakes not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Website. Limited reproduction and copying of the content of the Website is permitted provided that prior written permission of Zarab.co is sought. For the removal of doubt, it is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

  • defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
  • publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
  • conduct or forward surveys, contests, pyramid schemes or chain letters;
  • download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
  • violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
  • violate any applicable laws or regulations for the time being in force in or outside United Arab Emirates; and
  • violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Zarab.co.

Exactness Not Guaranteed:

Zarab.co hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also, the colour of the end product may vary as those compared to the one on the website, which could only be because of the screen settings on your website.

Intellectual Property Rights:

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, Zarab.co owns all Intellectual Property Rights to and into the Website. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to Zarab.co without obtaining authorization from Zarab.co.

Links to Third Party Sites:

The Website may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Zarab.co or the Website and Zarab.co is not responsible for the contents of any Linked Site. Zarab.co is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Zarab.co or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Disclaimer of Warranties/Limitation of Liability:

Zarab.co has endeavored to ensure that all the information on the Website is correct, but Zarab.co neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Zarab.co be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting there from.

Neither shall Zarab.co be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services. Further, Zarab.co shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Zarab.co’s control.

The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

Indemnification:

You agree to indemnify, defend and hold harmless Zarab.co from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Zarab.co that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in the currency of the country where the product is purchased. Prices, products and Services may change at Zarab.co discretion.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon Zarab.co shipment to the shipping carrier. For international orders, shipping charges may differ according to location of deliver and weight of the item/s to be shipped.

Termination:

  • Zarab.co may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.
  • Notwithstanding Section above, these Terms will survive indefinitely unless and until Zarab.co chooses to terminate them.
  • If you or Zarab.co terminates your use of the Website or any Service, Zarab.co may delete any content or other materials relating to your use of the Service and Zarab.co will have no liability to you or any third party for doing so.
  • You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of United Arab Emirates without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at United Arab Emirates.

Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

Report Abuse:

As per these Terms, users are solely responsible for every content posted on the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to reportabuse@Zarabfashions@gmail.com

 

Shipping, Cancellation and Return

We love to get it right for you, every single time you trust us with your purchase. We want you to have an absolutely hassle-free purchase experience.

We assure you that all products sold on Zarab.co are new and 100% genuine. In the unlikely event that any merchandise you have bought from us is not received in good condition, is damaged or defective, customers may exchange the merchandise unused, and in the same condition as he / she purchased it, in its original packaging along with original tags. It would be necessary to provide all financial transaction details, along with bills/invoices provided.

 

Possible resolution could be Replacement, Exchange or Refund by coupons.

 

  • If you have received an item in a ‘Damaged’ or ‘Defective’ condition, or it is ‘Not as Described’, you may request a replacement at no extra cost.
  • Returns are covered by the 30 Day Replacement Guarantee
  • The buyer needs to intimate Zarab.co within 15 (Fifteen) days of receipt of goods about the reason for seeking refund.
  • Replacement is subject to availability of stock. If the product is out of stock, you will receive a full refund, no questions asked. You may, however, look at existing stock and order a replacement from the same, subject to the same or lower price.

Procedure for return of products

  • Please contact us either on phone or though email and provide the Order id details. Alternatively, you can click on the Return Order link in the footer and fill the required details.
  • Customer Support will confirm the return request and will inform you about the pickup process.
  • Please ensure that the product return is initiated within 15 (Fifteen) days of receipt of the article.
  • Please ensure that product is in unused and original condition. Include all price tags, labels, original packing and invoice along with the product.
  • We do not charge extra for returns and all replacements/pickups are done free of cost.
  • We support Replacement across categories in case of damaged item. In case of Refund, the entire amount paid by you including shipping and gift charges are transferred to your account. The time taken will be governed by our policies of our payment partner.
  • Customer Support will inform about the pickup process. While we pick up originally delivered item from most customer locations, there are certain areas where a pickup cannot be arranged. In such a case, you can ship the product through any other courier. You will be reimbursed the shipping charges against the original receipt.
  • Replacement is subject to availability of stock . In case a Replacement is not available, we will refund the amount for the same.
  • Made-to-order/custom products cannot be replaced or returned.
  • For detailed procedures and questions, please refer to the Frequently Asked Questions.

Shipping Policy

  • After confirmation of order from our customer support team, products are couriered within three business working days or refer product description in-case of made to order products.
  • Information regarding the Airway Bill number will be communicated to the buyer after the products are dispatched.
  • We have tied up with third party Delivery partner for shipping our products. Please refer the shipping partner’s site for tracking the orders.
  • Shipping rates are calculated based on the weight and destination of the package.
  • Rates will be displayed at checkout.
  • Custom duty charges, if any in your country, will be borne by customer.

 

Cancellation Policy:

Cancellation Window:

  • You can cancel your order within 24 hours of placing it.
  • After 24 hours, your order cannot be cancelled.

How to Cancel:

  • To cancel your order, please contact our customer service team at [email address/phone number].
  • Please provide your order number when cancelling.